What we DELIVER
Negative Impact
46% of employees in UK SMEs experienced workplace conflict in the last 12 months (higher than 42% in large organizations), often leading to stress and reduced productivity.
Positive Impact
93% success rate in mediation/facilitation for SMEs, leading to preserved relationships and long-term collaboration.
Mediation improves wellbeing
64% of employers using mediation report reduced/eliminated staff stress, fostering empathy and a resilient culture
Negative impact
Common conflicts: 48% humiliated/undermined, 35% shouted at/heated arguments—disproportionately affecting women, ethnic minorities, and disabled workers.
Postive impact
Mediation resolves disputes 50% faster than formal routes, reducing tension and rebuilding trust to prevent escalation
Mediation improves wellbeing
For SMEs, mediation prevents unnecessary resignations and absences, ensuring stability—essential with only 27% of businesses worried about retention in 2025.